Account Status Info

• Active

  The account is healthy. You can add/edit/publish your properties.

  After Property Ad review, the account status may change to one of the statuses described below.

  If account status changes to Active from Suspended, you must save each property to make it listed.

• Suspended

  All properties get unlisted.

  The transition from the Active to Suspended status may occur if any property matches any of the following cases (but not limited to):

  1. Non-relevant Property Location Outline on the map
     Do

     Do not

     Do not

     Do not
  2. Property Photos/Images orientation
     Do

     Do not
  3. Property Photos/Images with watermarks
  4. Using the same Property Photos/Images for multiple properties
  5. Using the same Property Description for multiple properties
  6. Placing the same Ad into multiple categories. For example, House for Sale and Land For Sale Ad with the same images and description
  7. UPPER CASE Property Description
  8. Irrelevant, incorrect, misleading, repetitive, etc. Property Description
  9. Non-English primary property description
  10. Non-English agent/company description

  How to get back to Active account status

  • Fix all content issues
  • Use the Contact Us form with the fixed Property ID(s)

  After review, the account status will transit into Active or Banned status, depending on the moderator's decision.

• Banned

  All properties get unlisted and deleted. There is no possibility to add/publish new properties.